Terms and Conditions

Effective Date: 26/06/2023

These Terms and Conditions ("Terms") govern your use of the website https://ecoface.co.uk (referred to as the "Website") and any associated services provided by The Averron Group ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

  1. General Terms

1.1. Age Restriction: By using the Website, you represent and warrant that you are at least 18 years of age or have obtained parental consent to use the Website.

1.2. No Returns Policy: We operate a strict no returns policy. Once a purchase is made, it is considered final and non-refundable, except as required by applicable consumer protection laws.

1.3. Intellectual Property: All content on the Website, including text, graphics, logos, images, and software, is the intellectual property of [Company Name] or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Website without our prior written consent.

  1. Subscription Service

2.1. Recurring Subscription: We offer a recurring subscription service ("Subscription Service") that allows you to receive products on a regular basis. By subscribing, you agree to pay the recurring subscription fees and receive the products according to the selected frequency, either every 6 weeks or every 12 weeks.

2.2. Subscription Billing: By subscribing to our Subscription Service, you authorize us to charge your chosen payment method for the applicable subscription fees. The subscription fees will be charged in advance at the beginning of each billing cycle.

2.3. Cancellation: You may cancel your subscription at any time by sending an email to customer.service@ecoface.co.uk. Cancellations must be requested prior to the next billing cycle to avoid being charged for the subsequent shipment. Please allow a reasonable amount of time for us to process your cancellation request.

2.4. Price Changes: We reserve the right to modify the subscription fees at any time. Any price changes will be communicated to you in advance, and you will have the option to cancel your subscription if you do not agree to the new fees.

  1. Limitation of Liability

3.1. Use of the Website: You understand and agree that your use of the Website is at your own risk. We shall not be liable for any damages, losses, or expenses arising from your use of the Website or any content available on or through the Website.

3.2. Indemnification: You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of or related to your use of the Website or any violation of these Terms.

  1. Governing Law and Dispute Resolution

4.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.

4.2. Dispute Resolution: Any disputes arising out of or relating to these Terms or the use of the Website shall be resolved through good-faith negotiations. In the event that a dispute cannot be resolved amicably, both parties agree to submit to the exclusive jurisdiction of the courts of the United Kingdom.

  1. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Any changes made to the Terms will be effective immediately upon posting the revised version on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of the modified Terms.

If you have any questions or concerns about these Terms, please contact us at:

The Averron Group, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: customer.service@averron.com
Telephone: 0203 633 1196

By using the Website, you acknowledge that you have read and understood these Terms and agree to be bound by them.